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And don't forget that you'd have other costs involved:

  o The cost to fix the corrupted data

  o Opportunity costs of a broken software (it is Black Friday and your site is down)

  o Image costs of the ability of your company/product

  o The costumer cost (specially if she is also from your company)

These costs are very difficult to measure. The chart is popular because it matches our expectation as developers.


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