So you're happy to punish 10% of students, for no fault of their own. You'll trade a moment's distraction, for a paid-for day's learning.
That, is a lack of empathy. Especially as for about the last hundred years universities have had a process that allows for the necessary flexibility.
To take this to the extreme... Should we simply fire everyone who is late to work, without reason? If someone else causes a car accident, should we simply revoke the licenses of everyone involved, regardless?
Come now, we can be more extreme than that! Late for class, your city gets nuked. Forget an assignment, bioweapon deployed. Bomb an exam, and you're on the first plane to the front lines in Ukraine.
Jonathan Haidt details quite a few reasons why treating a student as a customer creates bad incentives and poor outcomes (just agreeing with you on the student-first point)
That, is a lack of empathy. Especially as for about the last hundred years universities have had a process that allows for the necessary flexibility.
To take this to the extreme... Should we simply fire everyone who is late to work, without reason? If someone else causes a car accident, should we simply revoke the licenses of everyone involved, regardless?