Apptegic, http://www.apptegic.com, has also been offering this for a while. We let mobile and web companies understand what each user is doing in their app on a per user and per account basis, and then respond directly to that user in Salesforce, by email, or real-time in-app.
On privacy, we designed in an inability to correlate user data across our customers. So, for example, we cannot know that an end user of Apptegic Customer A is also the same end user of Apptegic Customer B. With this in place, the data is used only for our customers to understand and better serve their customers.
On privacy, we designed in an inability to correlate user data across our customers. So, for example, we cannot know that an end user of Apptegic Customer A is also the same end user of Apptegic Customer B. With this in place, the data is used only for our customers to understand and better serve their customers.