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Why, always before how.

A question I like asking is, "Teach me why this needs to be improved".

So when a question like this takes us 8 hours a week, every week, comes up, you can say we can save 416 man hours a year if you let me work on this for 40 hours.

I'm not sure whether or not there's paper prototyping. I use a lot of different tools, the most important of which helps me whittle down an idea to it's essence. For me that magic happens on whiteboards, and on paper first.

I've recently started doing it using a stylus on an iPad and a Galaxy Note with increasing success. I almost prefer the iPad or Galaxy Note because I can keep erasing and refining to get the perfect layout/design.



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