Never encountered it once in thirteen years of using CloudFlare. If it did happen to me eventually as a one-off freak occurrence, that's a temporary fringe event.
If it is happening to the commenter continually throughout CF's network then I'd say that's probably their problem. Frequent or consistent? Well, it's probably the user.
I have this problem, happens for perplexity.ai too for example... I never had issue until two months ago, and now I'm locked out of some quite interesting websites
Everyone is a fringe case eventually. Even you.