Apple Stores, and the ability to walk in and talk to a human, are one of the primary reasons many of my family members buy Apple products.
I believe Apple stores add tremendous value to their top line and bottom line growth.
Google should look to have some sort of phone, chat, or physical presence.
To be fair, once you start spending enough money they do assign an account rep to you. I've had account reps reach out to me many times.
But they do little to help people get started.
I don't know why they don't invest more in onboarding.
It seems like the lifetime value of a Google Ads customer would average in the thousands...
A little more hand holding in the early stages, just when people run into problems, seems like it would drive faster top-line growth.
But, they're so dominant, they may never discover this easy way to grow revenue and profit.
Apple Stores, and the ability to walk in and talk to a human, are one of the primary reasons many of my family members buy Apple products.
I believe Apple stores add tremendous value to their top line and bottom line growth.
Google should look to have some sort of phone, chat, or physical presence.
To be fair, once you start spending enough money they do assign an account rep to you. I've had account reps reach out to me many times.
But they do little to help people get started.
I don't know why they don't invest more in onboarding.
It seems like the lifetime value of a Google Ads customer would average in the thousands...
A little more hand holding in the early stages, just when people run into problems, seems like it would drive faster top-line growth.
But, they're so dominant, they may never discover this easy way to grow revenue and profit.