Keeping in mind my perspective is as someone who helps clients with these—and I also have a tech company background, so I understand how anti-spam systems are built. I don’t have any inside knowledge.
Google likely uses privacy cards as one signal of whether an account is spammy. If you’re a customer who spends $1M a month with Google and you add a Brex card, it’s going to be far less likely to trigger an account suspension.
If, on the other hand, you’re this guy, with a brand new account and you start off with a privacy card, that puts their internal systems over the threshold for what they consider “spam” - bam, instant suspension.
I don’t think this is personally fair to new customers. Unfortunately, Google is always going to be geared to large customers and not to smaller ones. Most smaller companies will never encounter this situation anyway since they will use hard cards.
It doesn't sound like they are new though. They use other Google services and have a history with Google, it's just the Ads service relationship that is new.
If 50 ad impressions in half a day on an account they helped somenoe create a moment before ban is considered SPAM, then their SPAM detection systems are a bit lol, I guess.
Google likely uses privacy cards as one signal of whether an account is spammy. If you’re a customer who spends $1M a month with Google and you add a Brex card, it’s going to be far less likely to trigger an account suspension.
If, on the other hand, you’re this guy, with a brand new account and you start off with a privacy card, that puts their internal systems over the threshold for what they consider “spam” - bam, instant suspension.
I don’t think this is personally fair to new customers. Unfortunately, Google is always going to be geared to large customers and not to smaller ones. Most smaller companies will never encounter this situation anyway since they will use hard cards.