How so? I should be able to ask my representative's stance on justice reform and get a response. I did not ask them to get involved with a specific case.
OK, now you're talking about asking for a policy position, rather than what they call "constituent services". "Constituent services" is "I am personally having a problem with some aspect of government in my personal life and I am contacting you as my elected representative to help me."
In every place I've lived, elected officials are good at constituent services, and that's how they get re-elected. I'm surprised to hear of elected reps just ignoring constituent services requests.
I also sometimes contact my reps with lobbying/policy stuff -- what is your position on X? I urge you to vote No on Bill Whatever and would like to know if you will. Can you commit to supporting legislation to reform Y? Etc. And it can indeed often take months to get a form letter response that may not really respond to my query at all, or not get a response at all. It's true.
If you want to go on to say that they shouldn't be different, or that the policy issues really do effect you personally so should be considered or treated the same... that's fine, you may be right, but it's not how the offices of elected officials usually operate.
Also, while I'm surprised to hear of reps totally ignoring constituent services requests with no response... if your constituent services request was about police misconduct, and they aren't known as a far-left politician, I'm less surprised, because that's such a hot button "political" issue. (I'm not saying it's "ok" or I like it, just based on my understanding of how politicians operate i'm less surprised).
I believe one had it on there, but it was high-level with basically no details of how they want to implement it. It also didn't cover specific issues I'm concerned about.
For example, magistrates are not required to be lawyers nor pass the bar. I had a magistrate think that I was calling him prejudice when asking to dismiss with prejudice. What a mess. How can they be allowed to be this incompetent? They should need to demonstrate basic legal knowledge and pass the bar. They have a lot of power with very little oversight and training. Nobody is addressing this.
