Instead of no, say “how am I supposed to do that?” | Hacker News

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		naveen99 on Feb 3, 2020 \| parent \| context \| favorite \| on: Hard negotiations: why a softer approach yields be... Instead of no, say “how am I supposed to do that?”

dot1x on Feb 3, 2020 [–]

To add to this, the author mentions multiple times that tone of voice is extremely important when using this technique. A demanding tone of voice will only backfire. Ask that question in a relaxed, non-demanding, joyful voice.

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